Police plans to close its front desk in Totton and reduce opening hours have been branded an 'absolute joke'

Police plan to close the front desk at Totton station, pictured

Police plan to close the front desk at Totton station, pictured

First published in New Forest Daily Echo: Photograph of the Author by , Education Reporter

PLANS by Hampshire police to close their front desks to the public and reduce the opening times of others have been branded “an absolute joke”.

The force says following a survey of how well front offices across the county were used and at what times of the day, the decision has been made to close both Totton and Ryde front offices to the public.

In a statement Hampshire police said that the closures and the changes to opening hours were designed to improve the efficiency of effectiveness of the service they provide.

But that has been met with a barrage of criticism from local councillors in Totton who say the move is a mistake.

District and town councillor Chris Lagdon said: “It is an absolute joke to say this will improve the service to the public. Do they think we are stupid?”

“I think this is absolutely atrocious. For a town the size of Totton to not have front desk that someone can actually walk in and speak to a police officer is ridiculous.”

Daily Echo: RESIGNATION: Councillor Chris Lagdon

Cllr Chris Lagdon has slammed the plans

Cllr David Harrison, who represents Totton South and Marchwood on Hampshire County Council, added: “This is certainly a negative rather than a positive and I would challenge any survey that said Totton, with a population of 33,000 did not warrant having a front desk.”

Both councillors said they had not been consulted on the closure and would be seeking to raise it with the Hampshire’s police and crime commissioner Simon Hayes.

He was not available for comment when contacted by the Daily Echo.

In a statement Hampshire police did say that along with the changes to opening hours, the front office at Lyndhurst would be reopening for a few days a week.

A spokesman said: “There will continue to be 16 police stations offering a front office service; however the stations offering the service and the opening times may change to reflect the times that a review found they were used, or needed, most.

“The changes to the front office opening times will have no impact on the service provision by local Safer Neighbourhoods Teams (SNTs).

“SNT officers will remain based at the heart of the communities they serve and will continue to be available at beat surgeries and community meetings.”

Comments (11)

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7:26am Thu 19 Jun 14

__KTF__ says...

"slammed the plans"

How do you slammed?
"slammed the plans" How do you slammed? __KTF__
  • Score: 0

8:39am Thu 19 Jun 14

Ozmosis says...

"There will continue to be 16 police stations offering a front office service"

Quite simply, where are these stations? I have no idea, and wouldn't know where to find out.
"There will continue to be 16 police stations offering a front office service" Quite simply, where are these stations? I have no idea, and wouldn't know where to find out. Ozmosis
  • Score: 2

8:41am Thu 19 Jun 14

Ozmosis says...

There will be 15 stations - full list here:

http://www.hampshire
.police.uk/internet/
contact-us/police-st
ations
There will be 15 stations - full list here: http://www.hampshire .police.uk/internet/ contact-us/police-st ations Ozmosis
  • Score: 0

9:03am Thu 19 Jun 14

Nutstrangler says...

"Improve the service to the public"....by locking the doors and keeping the public out ? That'll certainly work well....not !
"Improve the service to the public"....by locking the doors and keeping the public out ? That'll certainly work well....not ! Nutstrangler
  • Score: 1

9:23am Thu 19 Jun 14

thesouth says...

Why can't they just be honest and say ' we are strapped for cash and this is pure money saving' instead of making it sound like it was a good idea someone had to improve the force
Why can't they just be honest and say ' we are strapped for cash and this is pure money saving' instead of making it sound like it was a good idea someone had to improve the force thesouth
  • Score: 3

9:28am Thu 19 Jun 14

__KTF__ says...

When was the last time anyone actually went to a station?

You call 999 if its an emergency, 101 if its not.

If there was enough footfall then the stations would remain open but there is little point in having someone behind a desk waiting for noone to turn up when they could be deployed elsewhere.
When was the last time anyone actually went to a station? You call 999 if its an emergency, 101 if its not. If there was enough footfall then the stations would remain open but there is little point in having someone behind a desk waiting for noone to turn up when they could be deployed elsewhere. __KTF__
  • Score: 3

12:34pm Thu 19 Jun 14

thesouth says...

__KTF__ wrote:
When was the last time anyone actually went to a station?

You call 999 if its an emergency, 101 if its not.

If there was enough footfall then the stations would remain open but there is little point in having someone behind a desk waiting for noone to turn up when they could be deployed elsewhere.
They can't because they are closed! 101 means waiting on the phone for ages and not getting a real response. Front desks are less formal so people can call in and ask advice and speak to some one that they may not want to do on the phone. We live in an age of communication however we are getting rid of normal ways of communication like talking face to face. modern ways of 'communicating' are turning us into anti social zombies
[quote][p][bold]__KTF__[/bold] wrote: When was the last time anyone actually went to a station? You call 999 if its an emergency, 101 if its not. If there was enough footfall then the stations would remain open but there is little point in having someone behind a desk waiting for noone to turn up when they could be deployed elsewhere.[/p][/quote]They can't because they are closed! 101 means waiting on the phone for ages and not getting a real response. Front desks are less formal so people can call in and ask advice and speak to some one that they may not want to do on the phone. We live in an age of communication however we are getting rid of normal ways of communication like talking face to face. modern ways of 'communicating' are turning us into anti social zombies thesouth
  • Score: -1

12:36pm Thu 19 Jun 14

Lone Ranger. says...

I cant understand what the hell they are moaning about ...
.
They were both voted into office supporting the Tory led coalition that are implementing these cuts ....
.
You reap what you sew
I cant understand what the hell they are moaning about ... . They were both voted into office supporting the Tory led coalition that are implementing these cuts .... . You reap what you sew Lone Ranger.
  • Score: 1

2:14pm Thu 19 Jun 14

Paramjit Bahia says...

Lone Ranger. wrote:
I cant understand what the hell they are moaning about ...
.
They were both voted into office supporting the Tory led coalition that are implementing these cuts ....
.
You reap what you sew
Very true.

Why blame the police when real cause of the problem are the policies of the Coalition of unprincipled opportunist and self serving Lib-Dem and Tory politicians and their obsession with cuts in spending on essential public services but fascination with wasting money on encouraging and supporting conflicts and civil wars in Middle East and Ukraine etc.?

Isn't Cllr. Harrison a Lib Dem member? Why can't he be honest and blame his Leader Clegg for propping up the Tories? May be because hypocrisy is important part of the Lib-Dem DNA.
[quote][p][bold]Lone Ranger.[/bold] wrote: I cant understand what the hell they are moaning about ... . They were both voted into office supporting the Tory led coalition that are implementing these cuts .... . You reap what you sew[/p][/quote]Very true. Why blame the police when real cause of the problem are the policies of the Coalition of unprincipled opportunist and self serving Lib-Dem and Tory politicians and their obsession with cuts in spending on essential public services but fascination with wasting money on encouraging and supporting conflicts and civil wars in Middle East and Ukraine etc.? Isn't Cllr. Harrison a Lib Dem member? Why can't he be honest and blame his Leader Clegg for propping up the Tories? May be because hypocrisy is important part of the Lib-Dem DNA. Paramjit Bahia
  • Score: -1

3:57pm Thu 19 Jun 14

elvisimo says...

Ozmosis wrote:
There will be 15 stations - full list here:

http://www.hampshire

.police.uk/internet/

contact-us/police-st

ations
We'll now you know. Not that difficult
[quote][p][bold]Ozmosis[/bold] wrote: There will be 15 stations - full list here: http://www.hampshire .police.uk/internet/ contact-us/police-st ations[/p][/quote]We'll now you know. Not that difficult elvisimo
  • Score: 3

5:44pm Thu 19 Jun 14

biggus2 says...

How can something that is closed be effective and efficient. If you want to save some real money reduce the management posts Too many Chiefs and not enough Indians
How can something that is closed be effective and efficient. If you want to save some real money reduce the management posts Too many Chiefs and not enough Indians biggus2
  • Score: 2

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